Self-service licence resets

Up until now, officially, UpdraftPlus licences have been permanently assigned to the site that you activate them on. I say “officially”, because we recognise that sometimes people have very good reasons for only using a licence temporarily. Our support team have routinely reset licences upon request. But still… it’d be good to cut out the middle-man. So, we’re happy to announce that self-service licence resets are now available from your account page. An FAQ (more-or-less saying the same thing with slightly more detail and a screenshot) is available here.

David Anderson (lead developer)

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Data protection, privacy, the GDPR, right to be forgotten, etc.

We’re receiving an increasing number of questions which relate to the EU’s incoming General Data Protection Regulation (GDPR), which becomes law towards the end of May 2018.

At UpdraftPlus (and across all our associated products – WP Optimize, Keyy, UpdraftCentral, MetaSlider), we aim to comply with both the letter and the spirit of this new, quite heavy, law. Its aim is to set a new gold standard for data collecting, processing and retention, and associated rights. We are all individuals too, and we think that the GDPR is bringing in some very valuable tools to allow consumers to have control and protection of their data. As such, we intend to treat all clients – whether EU citizens or not – as if they were EU citizens. We want everybody to know that we aim to treat their data with maximum respect and care.

To this end, over recent weeks, we have been doing a lot of “behind the scenes” work on GDPR and data protection issues. One of the fruits of this is our “data protection and privacy centre”. This has quite a number of useful links giving information on what data we have (and usually, don’t have, because we didn’t collect it in the first place), and what we do with it (and what we don’t do with it).

We still have plenty of work to do before the GDPR comes in, but we want to assure all our users that we see being “best of breed” in this area as a priority, and that we are energetically pursuing that goal

David Anderson (lead developer)

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